Privacy Policy
Privacy Policy of TukuTuk online Store
https://tukutuk.com
(„Store”)
Dear User!
We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present you with the most important information about the principles of processing your personal data by us and the cookies that are used by our Store. This information has been prepared to take into account RODO, the General Data Protection Regulation.
PERSONAL DATA ADMINISTRATOR
TukuTuk sp. z o.o. with its registered seat at Płouszowice-Kolonia 137A, 21-008 Jastków, entered in the National Court Register - Register of Entrepreneurs by the District Court Lublin-Wschód in Lublin with its registered seat in Świdnik, under KRS number 0000941738, NIP 7133116604, REGON number 520765705, share capital 5000,00 PLN.
If you wish to contact us about the processing of your personal data by us, please write to us at the e-mail address: kontakt@tukutuk.com
YOUR RIGHTS
You are entitled to demand
- access to your personal data, including obtaining a copy of your data (Article 15 RODO or, if applicable, Article 13 (1)(f) RODO),
- rectification (Article 16 RODO),
- erasure (Article 17 RODO),
- restrict processing (Article 18 RODO),
- to transfer the data to another controller (Article 20 RODO).
And also the right:
- to object at any time to the processing of your data:
- on grounds relating to your particular situation - against the processing of personal data concerning you based on Article 6 (1)(f) of the RODO (i.e. the legitimate interests pursued by us), including profiling (Article 21 (1) of the RODO);
- where personal data is processed for direct marketing, including profiling, to the extent that the processing is related to such direct marketing (Article 21 (2) RODO).
Contact us if you wish to exercise your rights. You can object to our use of cookies (which you will read about below) in particular by using the relevant browser settings.
If you consider that your data are processed unlawfully, you can file a complaint with the President of the Office for Personal Data Protection.
PERSONAL DATA AND PRIVACY
Below you will find detailed information about the processing of your data depending on the actions you take.
1. Placing an order in the Store
| For what purpose? | |
|---|---|
| Processing your order | |
| On what basis? | |
| sales contract (Article 6 (1)(b) RODO) | legal obligation, related to accounting, obliging us to process your personal data (Article 6 (1)(c) RODO) |
| For how long? | |
| for the duration of the aforementioned contract | until the expiry of our legal obligation relating to accounting |
| in addition, your data will be processed until the expiry of the period during which it is possible to assert claims - either by you or by us (see the last table of this section for more information) |
|
| What happens if you do not provide your data? | |
| you will not be able to place an order | |
2. Creating a Store account
| For what purpose? |
|---|
| performance of the contract for the provision of services for maintaining an account in the Store |
| On what basis? |
| contract for the provision of services (Article 6 (1)(b) RODO) |
| For how long? |
| until the account is deleted by you or by us at your request |
| in addition, your data will be processed until the expiry of the period during which it is possible to assert claims - by you or by us (see the last table in this section for more information) |
| What happens if you do not provide your data? |
| you will not be able to create an account and use its features such as viewing your order history or checking your order status |
3. Contact us (e.g. to ask a question)
| For what purpose? | |
|---|---|
| To deal with your queries or requests | |
| On what basis? | |
| contract or actions were taken at your request aimed at its conclusion (Article 6 (1)(b) RODO) - if your query or request concerns a contract to which we are or maybe a party | our legitimate interest to process your data in order to conduct communication with you (Article 6 (1)(f) RODO) - if your query or request is not related to a contract |
| For how long? | |
| for the duration of the contract binding us or, if no contract has been concluded, until the expiry of the redress period - see the last table of this section* | until the expiry of the redress period - see the last table of this section - or until we consider your objection to the processing* |
| in addition, your data will be processed until the expiry of the period during which redress is possible - by you or by us (see the last table in this section for more information) |
|
| What happens if you do not provide your data? | |
| we will not be able to respond to your inquiry or request | |
4. Browser settings or other similar action that permits marketing
| For what purpose? |
|---|
| direct marketing by displaying personalized advertisements (you can read more about this in the "Profiling" and "Cookies" sections of the Privacy Policy). |
| On what basis? |
| our legitimate interest, which consists in processing data for the above-mentioned purpose (Article 6 (1)(f) RODO) |
| For how long? |
| until the cookies used for marketing purposes expire or are deleted by you* |
| What happens if you do not provide your data? |
| you will not receive suggestions of products or services that you may be interested in |
5. Browser settings or other similar action that permits analytics
| For what purpose? | |
|---|---|
| to analyze how you use and navigate the Store's website in order to tailor the site to your needs and behavior (you can read more about this in the "Analytics" and "Cookies" sections of the Privacy Policy) |
|
| On what basis? | |
| our legitimate interest, consisting in processing data for the aforementioned purpose (Article 6 (1)(f) RODO) | |
| For how long? | |
| until the cookies used for analytical purposes expire or are deleted by you* | |
| What happens if you do not provide your data? | |
| we will not take your Store usage preferences into account when developing the Store |
6. Your consent to receive marketing content from us (e.g. information about special offers)
| For what purpose? |
|---|
| to send you marketing information, in particular, special offers |
| On what basis? |
| your consent to our marketing activities (Article 6 (1)(a) RODO) |
| For how long? |
| until you withdraw your consent - remember, you can withdraw your consent at any time. The processing of your data until you withdraw your consent remains lawful. |
| in addition, your data will be processed until the expiry of the period during which it is possible to assert claims - either by you or by us (see the last table in this section for more information) |
| What happens if you do not provide your data? |
| you will not receive our marketing materials, including information about our special offers |
7. Newsletter subscription
| For what purpose? | |
|---|---|
| sending the newsletter | |
| On what basis? | |
| contract for the provision of newsletter services (Art. 6 (1)(b) RODO) | |
| For how long? | |
| until you unsubscribe from our newsletter | |
| In addition, your data will be processed until the expiry of the period during which it is possible to assert claims - by you or by us (you can find more information on this in the last table of this section) |
|
| What happens if you do not provide your data? | |
| you will not be able to receive information about the Store and our services |
8. Take any action or omission that may result in a claim relating to the Store or our services
| For what purpose? | |
|---|---|
| the establishment, investigation, or defense of possible claims, related to the concluded agreement or provided services | |
| On what basis? | |
| our legitimate interest consists in the processing of personal data for the aforementioned purpose (art. 6 (1)(f) RODO) | |
| For how long? | |
| until the expiry of the period of limitation of claims or until we accept your objection to the processing* | |
| What happens if you do not provide your data? | |
| inability to establish, assert, or defend claims |
PUBLISHING DATA
If you choose to publish a comment, its content and your signature will be visible to other Store users.
We do not disclose your email address to other users - unless you do so yourself.
PROFILING
We perform profiling on the Store - about you this will take place if you allow such actions. This profiling involves automatically assessing what products or services you may be interested in using information about the content you view. As a result, advertisements for products or services displayed on the online services you use will be more relevant to you and your needs.
The profiling we perform does not result in decisions that produce legal effects for you or that affect you in a similarly significant way.
ANALYTICAL ACTIVITIES
We conduct analytics activities on the Store to make it more intuitive and accessible - this will occur for you if you allow us to do so. As part of the analytics, we will take into account how you navigate the Store - for example, how much time you spend on a particular subpage or where in the Store you click. This allows us to adapt the layout and appearance of the Store and the content placed therein to the needs of Users.
DATA SECURITY
When processing your personal data, we apply organizational and technical measures by the relevant provisions of law, including the use of connection encryption with the SSL certificate.
COOKIES
Our Store, like most websites, uses so-called cookies (cookie files). These files:
- are stored in the memory of your device (computer, phone, etc.);
- do not cause changes in the settings of your device.
In this Store cookies are used for the following purposes:
- remembering your session
- statistical
- marketing
- making the Store functions available
To learn how to manage cookies, including how to disable their use in your browser, you can refer to the help file of your browser. You can read the information on this subject by pressing F1 in your browser. In addition, you will find relevant instructions on the following pages, depending on the browser you are using:
Below you will find information on the functions of the cookies we process and their period of validity.
| cookie name | period of validity of the cookie | the function of the cookie |
|---|---|---|
| "_tukutuk" | session duration | the Store traffic tracking |
Using the appropriate options of your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In these cases, we will no longer process them.
More information about cookies can be found on Wikipedia.
EXTERNAL SERVICES / DATA RECIPIENTS
We use external entities to support us in the conduct of our business. We entrust them with your data for processing - these entities only process data on our documented instructions.
Below you will find a list of the recipients of your data:
| ACTION | DATA RECIPIENTS | TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION |
|---|---|---|
| any activity in connection with the Store | internet commerce platform operator | yes - United States of America, United Kingdom, Switzerland, Canada, Israel ** |
| placing an order in the Store | payment provider | yes - United States of America, United Kingdom, Switzerland, Israel ** |
| the entity providing delivery of goods - unless you have chosen the option of personal collection | yes - United States of America, Great Britain, Switzerland, Canada, Israel ** | |
| provider of business enhancement software (e.g. accounting software) | yes - United States of America, Great Britain, Switzerland, Canada, Israel ** | |
| provider of standard office software (including e-mail box) | yes - United States of America, Great Britain, Switzerland, Canada, Israel ** | |
| accounting office | yes - United States of America, Great Britain, Switzerland, Canada, Israel ** | |
| installment plan provider | no place | |
| newsletter subscription or consent to marketing communications | provider of newsletter or marketing communication | no place |
| use of an instant messenger available in the Store | provider of instant messaging available in the Store | no place |
| taking part in a survey on satisfaction with our services or products | entities enabling you to post reviews of the Store or products and to compare them | no place |
| getting in touch with us (e.g. asking a question) | standard office software provider (including email inbox) | yes - United States of America, Great Britain, Switzerland, Canada, Israel ** |
And in addition:
relevant public authorities to the extent that we are required to share data with them.
TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION
** Accordingly, your personal data may also be processed by entities outside the European Union. An adequate level of protection for your data, including through the use of appropriate safeguards, is provided by:
- application of the standard data protection clauses adopted by the European Commission referred to in Article 46 (2)(c) of the RODO
- Commission Implementing Decision of 28 June 2021, under Regulation (EU) 2016/679 of the European Parliament and the Council, on the adequate protection of personal data in the United Kingdom
- European Commission Decision 2000/518/EC on the adequate protection of personal data in Switzerland
- European Commission Decision 2002/2/EC on the adequate protection of personal data provided by the Canadian Personal Information Protection and Electronic Documents Act
- Commission Decision 2011/61/EU on the adequate protection of personal data in the State of Israel about automated processing of personal data